The feel-good factor

Many of us are missing physical contact with others, such as handshakes and hugs and face-to-face contact of meeting with clients, friends and family.

Why is that so important?

Because when our brain senses safety or reward it releases a chemical called oxytocin, sometimes referred to as the “bonding hormone”.

Meeting people online is a totally different experience and doesn’t always create the right environment or sense of warmth, friendship and safety that we are all looking for.

What can we do instead?

THE LESSON is that when we are not able to meet and therefore be influenced by the physical environment or body language of others, we need to be aware of what else we might do to provide a sense of safety and friendship


Think of other ways you can reach out and “touch” others, with a kind gesture or comment

Be aware of how you come across on video calls or in email where you usually meet face-to-face